Privacy Policy
At Mersey Kits, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or make a purchase. By using our website or making a purchase, you consent to the practices outlined in this policy.
1. Information We Collect
We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or contact us for customer service. The information we collect may include:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information (credit card details).
- Non-personal Identification Information: IP address, browser type, and browsing activity on our website (such as pages viewed or links clicked).
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and complete your purchase, including shipping and delivery.
- Customer Service: To respond to your inquiries, concerns, or requests for assistance.
- Improvement of Services: To improve our website, products, and services based on customer feedback and usage data.
- Marketing: To send you promotional emails or newsletters if you have opted in. You may unsubscribe from these communications at any time.
3. Protection of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure payment gateways and encryption technologies for the processing of financial transactions.
- Payment Information: We do not store your credit card details. All transactions are processed through trusted third-party payment providers who adhere to strict security standards.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate our services, such as shipping companies, payment processors, or email marketing platforms. These third parties are only permitted to use your information for the purpose of providing services to us and are obligated to keep your information confidential.
We may also disclose your information if required by law, to comply with legal obligations, or to protect our rights or the safety of others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us improve site performance, analyze trends, and track user activity.
You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
6. Your Rights
You have the right to access, update, or request the deletion of your personal information. If you would like to exercise these rights or have any concerns about the information we hold, please contact us using the details provided below.
If you have subscribed to our newsletter or promotional emails, you may opt out at any time by clicking the “unsubscribe” link in any of our emails.
7. Third-Party Links
Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for their practices. Please review the privacy policy of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top. We encourage you to periodically review this policy to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us:
Email: contact@merseykits.co.uk
WhatsApp: (+44) 07733635030
